Private family service, controlled end to end
A private coordination office for butlers, protection, health, insurance, travel and the family events that cannot afford preventable mistakes.
面向管家、安保、健康、保险、出行与重大家庭事务的私密协调办公室，把原本分散的供应商服务变成可控、可追踪、可延续的家庭结果。Two-minute orientation
The service is not an open marketplace. Eheng receives the request, defines the boundary, coordinates reviewed suppliers and gives the family a controlled result.
这里不是开放市场。Eheng 接收需求、划定边界、协调经过审核的供应商，并向家庭交付可控结果。Find, compare and onboard supplier-backed household professionals without exposing the family to an uncontrolled candidate pool.
从专业供应商提供的人选中完成比较、面试、试岗和到岗，不让雇主暴露在无法核实的开放人才池中。Needs brief · three-candidate rounds · interview room · trial and replacement record需求简报 · 三人一轮候选 · 线上面试 · 试岗与调换记录Translate destination, timing, personnel and risk requirements into a lawful protection work order for a professional security company.
把目的地、时间、人数、性别偏好和风险信号整理成合法工单，对接专业安保公司。Redacted brief · supplier shortlist · online interview · deposit · arrival · final payment脱敏需求 · 供应商名单 · 线上面试 · 定金 · 到场 · 尾款Organize family-doctor, specialist, second-opinion and elder chronic-care coordination while licensed clinicians retain medical responsibility.
协调家庭医生、专科、第二诊疗意见和老人慢病随访，医疗责任始终由持牌医生与机构承担。Medical summary boundary · provider verification · appointment record · follow-up actions医疗资料边界 · 机构核验 · 预约记录 · 后续行动Create order around policies, renewals, claims documents and licensed broker handoffs without pretending to underwrite or provide regulated advice.
整理保单、续期、理赔材料和专业经纪对接，不冒充保险公司，也不越界提供受监管建议。Policy inventory · expiry alerts · claim pack · licensed-company responsibility保单清单 · 到期提醒 · 理赔材料包 · 持牌机构负责Help the butler prepare dinners, gifts, currencies, travel, business itineraries and elder appointments through editable event plans.
协助管家准备聚餐、酒水、币种、伴手礼、商务行程、家庭旅行和老人就医。Employer gives the goal · butler owns the plan · Eheng flags gaps and supplier risk雇主只给目标 · 管家制定计划 · Eheng 提醒遗漏与供应商风险One brief. Two controlled lanes.
Tell Eheng what needs to happen; the family does not have to design the operating plan.
说明结果 · 告诉 Eheng 要完成什么；雇主不需要自己设计全部执行步骤。Eheng separates essential facts from identity, long-term contact details and unrelated family information.
划定隐私与范围 · Eheng 将必要事实与真实身份、长期联系方式及无关家庭资料分开。Receive compared suppliers, candidates or service plans with clear boundaries and decision points.
查看受控推荐 · 获得经过比较的供应商、候选人或服务计划，并看清边界与决策点。Use the hosted interview room or approve the service plan without being pushed into direct supplier contact.
面试或授权 · 通过平台面试室或确认服务方案，不必被迫直接暴露给供应商。Payment milestones, delivery outcomes, exceptions and useful event memory remain organized for the next request.
获得连续服务 · 付款节点、交付结果、异常与有价值的事件记忆被整理，为下一次服务直接复用。Credentials, service coverage, settlement details and responsible contacts are checked before live work.
通过公司审核 · 资质、服务区域、结算资料与负责人在进入真实项目之前完成核验。Assigned staff see the minimum case information and only for their own company.
接收脱敏工单 · 被分配的员工只看到本公司完成任务所需的最少资料。Provide candidates, quotation, availability, exclusions and service responsibility through Eheng.
提交专业响应 · 通过 Eheng 提交候选人、报价、档期、排除项与责任边界。Eheng manages the employer-facing handoff while the licensed provider owns professional delivery.
在协调下交付 · Eheng 负责雇主侧衔接，持牌或专业机构承担其服务责任。Outcome, settlement, incident handling and supplier performance support future assignment and renewal decisions.
形成运营记录 · 结果、结算、异常处理与供应商表现成为后续派单和续费审核依据。By default, suppliers do not receive the employer's permanent contact details. Eheng coordinates the relationship; licensed companies remain responsible for regulated or professional services.默认情况下，供应商不会取得雇主的永久联系方式。Eheng 管理关系与衔接；涉及监管或专业责任的服务仍由相应持牌公司承担。
Suppliers see only the information required for the assigned work.供应商只能看到完成被分配工作所必需的资料。
Medical, insurance and protection responsibility stays with licensed providers.医疗、保险与安保责任由相应持牌机构承担。
Shortlists, approvals, payments, incidents and replacements are recorded.候选、授权、付款、异常、调换与结案均有记录。
Members retain service memory and event preparation without repeating every detail.会员保留服务记忆与事件准备成果，不必每次从头交代。
One-off clients can request a butler, bodyguard or other defined project without buying an annual membership. Invitation-only members receive a private service room, ongoing memory and priority coordination.
只寻找一次管家、保镖或其他明确服务的客户无需购买年度会员。邀请制会员拥有私密服务空间、持续家庭记忆和优先协调。Contact Eheng